Privacy Policy

1. Introduction

Estimate and Supply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out inquiry or consultation forms
• Request a quote or estimate
• Subscribe to our newsletter
• Contact us via email or phone
• Use our kitchen calculator tool

Personal information may include:

• Name
• Email address
• Phone number
• Postal address
• Project details and requirements

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• IP address
• Browser type and version
• Operating system
• Page views and navigation paths
• Time and date of visits
• Referring website addresses
• Device information (screen resolution, viewport size)

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Preference Cookies: Remember your settings and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide modular kitchen design and installation services
• Communication: To respond to inquiries, send quotes, and provide customer support
• Marketing: To send promotional materials, design ideas, and special offers (with your consent)
• Analytics: To analyze website usage and improve our services
• Legal Compliance: To comply with legal obligations and protect our rights
• Project Management: To manage your project from design to installation

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

• Installation contractors and technicians
• Material suppliers and manufacturers
• Payment processing services
• Website hosting and analytics providers

4.2 Legal Requirements

• When required by law or legal process
• To protect our rights and property
• To prevent fraud or security threats
• With your explicit consent

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security audits
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (tax, accounting records)
• Resolve disputes and enforce our agreements
• Maintain warranty and service records (up to 10 years)

After the retention period, we will securely delete or anonymize your personal information.

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete data

7.2 Data Portability

• Request a copy of your data in a structured format

7.3 Deletion

• Request deletion of your personal information (subject to legal obligations)

7.4 Marketing Opt-Out

• Unsubscribe from marketing communications at any time
• Click "unsubscribe" in our emails or contact us directly

7.5 Cookie Preferences

• Manage cookie settings through your browser
• Disable non-essential cookies

To exercise these rights, please contact us at info@estimateandsupply.in

8. Third-Party Links

Our website may contain links to third-party websites (social media, suppliers, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous data about:

• Pages visited and time spent
• Traffic sources and referrals
• User demographics and interests
• Device and browser information

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

11. WhatsApp Communication

We may communicate with you via WhatsApp for:

• Project updates and coordination
• Design sharing and approvals
• Installation scheduling
• Customer support

WhatsApp communications are subject to WhatsApp's privacy policy. We recommend reviewing their terms.

12. Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when the policy was last revised.

We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications (for significant changes)

Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: info@estimateandsupply.in
• Phone: +91-9316590751
• Address: Navajivan Circle, Udhana - Magdalla Rd, Surat, Gujarat 395017

14. Governing Law

This Privacy Policy is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

15. Consent

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.